FAQ
Questions, answered.
Everything centers ask before they switch: pricing, migration, texting, security, and how your data stays yours. Still stuck? Write to hello@centersuite.app.
Getting started and switching
How hard is it to switch?
Easier than staying on the patchwork. We migrate your families, students, schedule and staff for you, set things up to match how your center runs, and keep you on your old tools until you’re confident. You’re not doing this alone.
Do you help us move our data over?
Yes, migration is included. We bring your families, students, schedule and staff across and set it up to match how you already run, so nobody is retyping a roster.
Can I try it before paying?
Yes. Spin up a live demo on showcase data in about a minute, or book a guided walkthrough on data that looks like your center’s. No commitment either way.
What does support look like?
Real help from people who understand a busy center: hands-on onboarding, the data migration itself, and ongoing support once you’re live.
Pricing and billing
How much does CenterSuite cost?
$185 a month, or $1,850 a year (two months free). One bill covers every feature: families, scheduling, attendance, staff and payroll prep, email and texting, billing reminders, and reports.
Is there a contract?
No long-term contract. It’s month to month, cancel any time. Your data is yours and exports any time, so you’re never locked in.
How does it compare to what I pay now?
Most centers already spend more than $185 a month once you add up a separate email tool, scheduler, staff time clock, texting service and payroll add-on, plus the hours spent keeping them in sync. CenterSuite folds all of that into one bill.
What about texting costs?
Your plan includes 500 text-message credits a month. Two-way texting runs on a dedicated business number; we handle the carrier registration with you during onboarding, and you can top up credits any time.
Who processes online payments from families?
Your center connects its own payment account. Payments are processed by Stripe, or by Intuit Payments Inc. if you connect QuickBooks. Card and bank details go straight to the processor. CenterSuite and your center never see or store them, and every family gets a receipt for every payment.
Texting and email
Can we text families from it?
Yes. Two-way SMS and email are built in, with reusable templates and automation that sends the right message at the right time. Every message is logged on the family’s record.
What about carrier registration (10DLC)?
US business texting requires carrier registration (10DLC). We walk you through it during onboarding and handle the setup, so your reminders and updates actually reach families instead of getting filtered.
Your data and security
Is our families’ data private and secure?
Yes. Every center gets its own isolated database, so your data is never mixed with another center’s. Connections are encrypted, and sensitive fields are encrypted at rest.
Can we get our data out if we leave?
Always. Your families, students, staff and history export to standard files whenever you want. No lock-in.
Is CenterSuite affiliated with any learning brand or curriculum?
No. CenterSuite is independent software, not affiliated with, endorsed by or connected to any single curriculum, brand or organization. It’s a tool for running an enrichment center, whatever you teach.
See it on your center’s data.
A short, guided walkthrough is the fastest way to know if it fits how your center runs. Or spin up your own live demo now and click around.
Ready already? Sign up and start today